Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Newton crews are already moving. We dispatch Newton units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in Newton, MA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Newton roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Flood Damage Repair in Newton isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Newton, MA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Newton, MA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Newton property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Newton call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Newton jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Newton team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Newton teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Newton rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Newton homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Newton properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Newton crews are trained for exactly that protocol.
On top of standard drying, our Newton crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Newton, MA warehouse keeps drying equipment close, which typically puts a Newton tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our Newton team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Newton crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Every Newton job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Newton work order, not just in an ad. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Newton, MA, most Newton calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every Newton job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Newton properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our Newton crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Newton tech confirms it's safe.
We scale crews and equipment for commercial Newton accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Newton jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Newton service, not an upsell.
Our Newton guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Newton and the surrounding zip codes listed below, plus neighboring communities throughout Newton, MA.
Newton is our home base, and our reach extends across Newton, MA through a network of staged equipment and on-call technicians. If your address falls inside or near Newton, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Newton, Newton, MACall now and speak with a real Newton dispatcher, not a national call center.
Call +1-844-234-5373